Terms & Conditions

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Terms and Conditions for Ludios Casino

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Last Updated: May 2026

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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING LUDIOS CASINO. BY REGISTERING AN ACCOUNT OR ACCESSING THE WEBSITE LUDIOSCASINO.CO, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT USE THE SERVICE.

1. Introduction and General Provisions

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1.1. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Punter", "Player") and Ludios Casino ("the Company", "We", "Us", "Our"). Ludios Casino is operated by Ludios Interactive Ltd, a company incorporated and registered in the United Kingdom, licensed and regulated by the UK Gambling Commission (UKGC).

1.2. Use of the website ludioscasino.co and its associated mobile applications is subject to these Terms. By using the site, you confirm that you are at least 18 years of age and possess the legal capacity to enter into this agreement.

1.3. We reserve the right to amend these Terms at any time. Any material changes will be notified to you via email or a pop-up notification upon login. Continued use of the platform after such notice constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

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2.1. Strict Age Limit: It is an offence for anyone under the age of 18 to gamble. We employ rigorous age verification systems. If we are unable to verify your age within 72 hours of your first deposit, your account will be frozen, and no further play will be permitted until age is confirmed. If a punter is found to be under 18, all deposits will be returned, and any winnings will be forfeited.

2.2. Jurisdiction: These Terms are specifically tailored for residents of the United Kingdom. If you are accessing this site from outside the UK, it is your responsibility to ensure that online gambling is legal in your jurisdiction. We do not accept players from "Prohibited Jurisdictions" including the USA, France, and other regions where online gambling is restricted.

2.3. One Account Rule: Each punter is permitted only one account. Registration of multiple accounts (duplicate accounts) to circumvent limits or abuse bonuses is strictly prohibited. If we discover duplicate accounts, we reserve the right to merge or close them and void any bonuses or winnings associated with the secondary accounts.

2.4. Accuracy of Information: You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, and residential address. Using aliases or false details is a breach of contract and may lead to account closure and reporting to relevant authorities.

3. Verification and "Know Your Customer" (KYC)

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3.1. Under UKGC regulations and Anti-Money Laundering (AML) laws, we are required to verify your identity and source of funds. You may be asked to provide:

  • A valid Passport or Driving Licence.
  • A utility bill or bank statement (issued within the last 3 months).
  • Proof of ownership for the payment method used (e.g, a photo of your Visa/Mastercard with the middle digits obscured).

3.2. Source of Wealth: In certain circumstances, particularly if you are placing a significant "wedge" (large sum) or if your patterns change, we may request documentation regarding your source of wealth (e.g, payslips or evidence of an inheritance).

3.3. Failure to provide requested documentation within a reasonable timeframe may result in the suspension of withdrawals and eventual account closure.

4. Deposits, Withdrawals, and Currency

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4.1. Currency: All transactions are conducted in British Pounds Sterling (GBP - £). Whether you're playing for a "quid" or a "tenner," the balance shown is in GBP.

4.2. Deposit Methods: We accept Visa, Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, and direct bank transfers. In accordance with UK law, credit cards are strictly prohibited for gambling deposits. Only debit cards are accepted.

4.3. Withdrawals: Withdrawals will generally be processed back to the original method of deposit. If this is not possible (e.g, expired card), we will require a bank statement to process a bank transfer. We aim to process withdrawals within 24-48 hours, though bank transfers may take longer depending on the financial institution.

4.4. No Interest: Ludios Casino is not a bank. Funds held in your account do not accrue interest. Player funds are held in a segregated bank account in accordance with UKGC requirements for the protection of customer funds (Medium to High Protection levels).

5. Bonus Policy and Fair Play

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5.1. Wagering Requirements: All bonuses come with specific wagering requirements (e.g, 35x the bonus amount). These will be clearly stated in the "Key Terms" of every promotion. You cannot withdraw bonus funds until these requirements are met.

5.2. Bonus Abuse: We have a zero-tolerance policy for bonus abuse. This includes, but is not limited to:

  • Using "minimal risk" wagering strategies (e.g, betting on both red and black in Roulette).
  • Staking more than the maximum permitted bet (usually £5 or a "fiver") while a bonus is active.
  • Delaying game rounds (e.g, "free spins" features) until after wagering requirements are met or the bonus is cleared.

5.3. Contribution Rates: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games like Blackjack or Baccarat may contribute 10% or less.

6. Responsible Gambling

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6.1. We are committed to supporting a safe environment for our punters. Gambling should be a "flutter" and remain enjoyable. If it ceases to be fun, we provide tools to help.

6.2. Tools:

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
  • Cool-Off Periods: Take a break from the site for 24 hours to 6 weeks.
  • Self-Exclusion: A formal process where you are barred from the site for 6 months to 5 years.

6.3. GAMSTOP: Ludios Casino is fully integrated with GAMSTOP. If you have registered for national self-exclusion via GAMSTOP, you will be prevented from accessing your account or creating a new one on our platform.

6.4. Support Resources: If you or someone you know is struggling, contact GamCare at 0808 8020 133 or visit BeGambleAware.org. Always gamble responsibly. 18+.

7. Rules of Play and Sports Betting

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7.1. Game Integrity: All casino games use a certified Random Number Generator (RNG) to ensure fair outcomes. We do not tolerate cheating or the use of automated "bots."

7.2. Sportsbook: If you're having a flutter on the Premier League, Cheltenham, or the Grand National, all bets are subject to our specific Sportsbook Rules. Odds are subject to fluctuation. Once a bet is placed and "nicked" (confirmed), it cannot be cancelled.

7.3. Errors: In the event of an obvious error (palpable error) in odds or game payouts, we reserve the right to void the transaction or settle it at the correct price.

8. Anti-Money Laundering (AML) and Counter-Terrorist Financing

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8.1. Ludios Casino complies with the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2017. We monitor all transactions to prevent money laundering.

8.2. Any suspicious activity will be reported to the National Crime Agency (NCA) without notice to the player. We reserve the right to freeze accounts and funds pending an investigation.

9. Prohibited Practices

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9.1. Collusion and Fraud: You must not collaborate with other players or use unfair software/hardware to gain an advantage. Fraudulent activity, including the use of stolen cards or "chargebacks," will result in immediate account termination and legal action.

9.2. Hacking: Any attempt to bypass our security systems, "scrape" our data, or introduce malware is strictly prohibited and will be prosecuted under the Computer Misuse Act 1990.

10. Limitation of Liability

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10.1. Our services are provided "as is." We do not guarantee that the website will be error-free or uninterrupted. We are not liable for any losses caused by server downtime, software glitches, or internet connectivity issues on the player's end.

10.2. To the maximum extent permitted by UK law, our total liability for any claim arising under these Terms shall not exceed the amount of the specific bet that gave rise to the claim or the total balance in the player's account, whichever is lower.

11. Dispute Resolution and Complaints

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11.1. If you have a grievance, please contact our support team at [email protected]. We aim to acknowledge complaints within 24 hours and provide a final response within 8 weeks.

11.2. ADR: If you are unsatisfied with our final response, you may refer your dispute to an Alternative Dispute Resolution (ADR) entity. We use IBAS (Independent Betting Adjudication Service), which provides an impartial adjudication service for gambling disputes in the UK.

12. Intellectual Property

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12.1. All content on ludioscasino.co, including logos, designs, text, and graphics, is the property of Ludios Interactive Ltd or its licensors. You are granted a limited, non-exclusive license to use the site for personal, non-commercial gambling purposes only.

13. Termination

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13.1. We may terminate your account at any time for any reason, including but not limited to a breach of these Terms, suspicion of fraud, or if required by law. In the event of a standard termination, we will return any undisputed funds remaining in your balance.

14. Governing Law

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14.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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Last Updated: May 2026.

Welcome to Ludios Casino. These Terms and Conditions ("Terms") govern your use of the website located at ludioscasino.co (the "Website") and any associated services. These Terms constitute a legally binding agreement between you ("the Player", "the Punter", "User") and Ludios Casino ("the Company", "We", "Us", "Our").

By registering an account, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and our Bonus Policy. If you do not agree to these Terms, you must immediately cease using the Website.

1. Eligibility and Legal Requirements

1.1. Age Restriction: You must be at least 18 years of age to use Ludios Casino. It is a criminal offence for anyone under the age of 18 to gamble in the United Kingdom. We reserve the right to request proof of age and identity at any time.

1.2. Jurisdiction: These Terms are specifically designed for residents of the United Kingdom. If you access the Website from outside the UK, you do so at your own risk and are responsible for compliance with local laws.

1.3. Verification: Under UK Gambling Commission (UKGC) regulations, we are required to verify your identity, age, and address before you can deposit funds or gamble. We use third-party electronic verification services. If these fail, you will be required to provide:

  • A valid passport or driving licence.
  • A utility bill or bank statement (dated within the last 3 months).
  • Evidence of ownership for your chosen payment method.

2. Account Registration and Management

2.1. Single Account Policy: A punter is permitted to hold only one account with Ludios Casino. If we discover that you have opened multiple accounts (duplicate accounts), we reserve the right to close all accounts, void any winnings, and withhold any "wedge" (large sum) accumulated through such accounts.

2.2. Accuracy of Information: You must ensure all information provided during registration is accurate and updated if your circumstances change. Using a fake name or "nicking" someone else's identity is strictly prohibited.

2.3. Account Security: You are responsible for keeping your login credentials confidential. Any activity performed on your account is deemed to have been performed by you. If you suspect unauthorized access, contact [email protected] immediately.

2.4. Prohibited Activities: You may not use the Website for any commercial purpose or on behalf of another person. Collusion with other punters, the use of automated software (bots), or exploiting "bugs" in the software is strictly forbidden.

3. Deposits and Withdrawals

3.1. Currency: All transactions and account balances are displayed and processed in British Pounds Sterling (GBP/£). Whether you're betting a "quid" or a "tenner," your balance reflects the local currency.

3.2. Payment Methods: We accept major debit cards (Visa/Mastercard), PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, and bank transfers. In accordance with UKGC rules, the use of credit cards for gambling is strictly prohibited.

3.3. Source of Funds: We may, at our discretion or as required by Anti-Money Laundering (AML) laws, ask for proof of your source of funds. This may include payslips, inheritance documents, or bank statements showing your "wedge."

3.4. Withdrawals: We aim to process withdrawals within 24–48 hours. Funds must be withdrawn to the same method used for deposit where possible. Large withdrawals may require additional security checks.

3.5. No Interest: Your account is not a bank account. No interest is paid on any funds held in your Ludios Casino account.

4. Bonuses and Promotions

4.1. Fair Wagering: All bonuses come with specific wagering requirements (e.g, 35x bonus amount). These are stated clearly in the promotion’s key terms. You must complete wagering before bonus funds or associated winnings become "real money" available for withdrawal.

4.2. Bonus Abuse: We have a strict policy against bonus abuse. This includes, but is not limited to:

  • Placing "minimal risk" bets (e.g, betting on red and black simultaneously in Roulette).
  • Moving from high-weighted games to low-weighted games after a big win to clear wagering.
  • Staking more than the maximum permitted bonus bet (usually a "fiver").

4.3. Right to Rescind: We reserve the right to cancel any bonus or promotion if we believe the punter is acting in bad faith or attempting to defraud the system.

5. Responsible Gambling

5.1. Commitment: We are dedicated to providing a safe environment. Gambling should be a "flutter" for entertainment, not a way to make money.

5.2. Tools: We provide several tools to help you manage your gambling:

  • Deposit Limits: Set daily, weekly, or monthly limits.
  • Time-Outs: Take a break for 24 hours up to 6 weeks.
  • Self-Exclusion: A formal process to block your account for 6 months up to 5 years.

5.3. National Support: We are integrated with GamStop. If you have self-excluded via GamStop, you will be prevented from accessing Ludios Casino. For additional support, contact GamCare at 0808 8020 133 or visit BeGambleAware.org.

6. Anti-Money Laundering (AML) Policy

6.1. Ludios Casino complies with the UK Proceeds of Crime Act. We monitor all transactions for suspicious patterns.

6.2. We are required by law to report suspicious activity to the National Crime Agency (NCA) without informing the user. We may suspend accounts and freeze funds indefinitely during an AML investigation.

7. Sports Betting and Games

7.1. Sportsbook: If you are having a flutter on the Premier League, horse racing (including Cheltenham or the Grand National), or cricket, specific betting rules apply to each market. These are available in the Sportsbook section.

7.2. Random Number Generators (RNG): All our casino games use certified RNGs to ensure fair outcomes. We do not influence the result of any spin, deal, or roll.

7.3. Errors and Omissions: In the event of a technical error (e.g, a "glitch" that pays out incorrectly), we reserve the right to void bets and correct the balance.

8. Limitation of Liability

8.1. Ludios Casino is provided "as is." We do not guarantee that the Website will be uninterrupted or error-free.

8.2. We are not liable for any loss of profit, loss of data, or any indirect loss resulting from your use of the Website, including issues with your internet connection or hardware.

8.3. Our maximum liability to you for any single event shall not exceed the value of the bet placed or the amount in your account, whichever is lower.

9. Dispute Resolution

9.1. Complaints: If you have a complaint, please contact [email protected]. We will investigate and respond within 8 weeks.

9.2. ADR: If you are unhappy with our final decision, you may refer the dispute to an Alternative Dispute Resolution (ADR) provider. We utilize IBAS (Independent Betting Adjudication Service) for punter disputes in the UK.

10. Termination

10.1. We may close your account at any time if you breach these Terms.

10.2. Upon closure, any undisputed "real money" balance will be returned to you, provided you have completed all necessary KYC and AML checks.

11. Governing Law

11.1. These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Ludios Casino.

Support: [email protected].

Licence: [Insert UKGC Licence Number].

18+ | BeGambleAware.org | GamStop.

Ludios Casino responsible gaming